How to take advantage of lifetime product protection:

How you take advantage of lifetime product protection:

Our lifetime product warranty is designed to give you complete peace of mind with your Arctic Shield screen protector. If you encounter a problem or need a replacement, the following steps will guide you through the process to get your new screen protector up and running as easily and quickly as possible.

1. Ordering from the online store:

   • Start by going to the mobilekauppa.com online store.
   • Find and add the same screen protector you want to exchange to the shopping cart.
   • Enter the code at checkout PRODUCT SECURITY and Privacy protection use the code PRODUCT SECURITY1 in the discount code field and smart watches+GoPro, the code PRODUCT SECURITY is used. The code reduces the price of the product, leaving only the processing costs to pay.

2. We check the order:

   • Every order using product security is checked based on the original buyer's information . This ensures the fair and appropriate use of product security.
   • If you have purchased the product elsewhere than in our online store, contact our customer service. Be prepared to present your receipt as proof of original purchase. This is necessary so that we can ensure the suitability of the product security for your case.

3. Prevention of abuse:

   • Please note that misuse of the product security code will result in us not returning the money. In case of misuse, we withhold the payments as a processing fee, which covers the verification of the right to purchase and additional work.
   • The purpose of this practice is to protect our honest customers and maintain the high quality of our product security service.
   • Product protection only applies to the same model that you have already purchased. If you want a different model of protection, place the order normally. In this case, you also get product protection for the new model.

With these instructions, you can enjoy Arctic Shield's lifetime product protection, which guarantees that you are protected now and in the future. Whether it's your first purchase from us or a third-party seller, we're here to support you. Our customer service is ready to help in all situations, ensuring that you get continuous protection and satisfaction with your Arctic Shield product.

Arctic Shield, Arctic Shield Frost and product security processing costs for smart watches is €11.90 including delivery.

In the Arctic Shield Privacy, Privacy Frost and Titan models, product security handling costs are €15.90 including delivery.

If the original product is no longer available or has been removed from our selection, the right to exchange cannot be exercised. In this case, we offer the possibility to exchange the product for another similar product, if such is not available, the exchange right cannot be exercised.